Shipping policy

At VOLT, we aim to get your order to you as quickly and smoothly as possible.

Order Processing
Orders are typically processed within 1–3 business days. Once your order has shipped, you’ll receive a confirmation email with tracking information where available.

Shipping Times
Estimated delivery times vary depending on your location. Most orders arrive within 5–12 business days after dispatch. Please note that delivery estimates are not guaranteed and may be affected by customs, carriers, public holidays, or other circumstances outside our control.

Free Shipping
We offer free standard shipping on all orders to eligible destinations shown at checkout.

Tracking Your Order
Once tracking becomes available, you’ll receive the details by email. Please allow up to 48 hours for tracking information to update after dispatch.

Incorrect Addresses
Please double-check your shipping information before placing your order. If you notice an error, contact us as soon as possible. Once an order has been dispatched, we may not be able to change or redirect it.

Lost or Delayed Orders
If your order is significantly delayed or appears to be lost in transit, please contact our support team and we’ll do our best to help resolve the issue.

Customs & Import Charges
International orders may be subject to local customs duties, taxes, or import fees depending on the destination. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.